Getting Ahead
2nd Quarter 2022


In this issue:


Federal COVID-19 Vaccination Directive Reinstated by Appeals Court

Why Chick-fil-A Workers Always Say 'My Pleasure'

Jobless Claims Drop to 166,000, Lowest Reading in 50 Years

Top Travel Destinations for Retirees

Federal COVID-19 Vaccination Directive Reinstated by Appeals Court

A requirement for federal workers to be vaccinated against the coronavirus was recently upheld by a federal appeals court panel. The groups that challenged the vaccination directive, however, could ask the full appeals court or the U.S. Supreme Court to review the matter.

We've gathered articles on the news from SHRM Online and other media outlets.

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Why Chick-fil-A Workers Always Say 'My Pleasure'

Chick-fil-ANo one has ever confused the service at fast food joints for luxury hotels.

But two decades ago, Chick-fil-A borrowed a tactic from The Ritz-Carlton that would become a central element of its brand culture: Employees replying to customers who thank them by saying “my pleasure,” instead of “you’re welcome” or “no problem.”

Although it’s a small gesture, the polite response fits into Chick-fil-A’s positioning as a chicken sandwich chain with hospitable service, along with putting flowers on tables and employees going outside to take customers’ drive-thru orders while they wait in their cars.

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Jobless Claims Drop to 166,000, Lowest Reading in 50 Years

Revisions to the data may have been unusually affected by a change in the way the government treats seasonal variations.

The number of Americans filing first-time claims for unemployment benefits fell to 166,000 last week – the best reading in more than 50 years and one that shows a labor market that has essentially recovered from the two-year shock of the coronavirus pandemic.

The number, reported by the Labor Department on Thursday, compares to a revised 171,000 last week.

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Top Travel Destinations for Retirees

WorkersMany people want to travel in retirement and are looking for places where they can safely explore and linger. A recent AARP survey revealed the international and domestic spots baby boomers most want to visit. Here are the destinations that retirees say are at the top of their bucket list for future travel.

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