Essential Teller Issues On Demand

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LSCU has partnered with VK SolutionsĀ® and four credit union leagues in the U.S. to provide Virtual Essential Teller Issues on February 23.


Cornerstone League     Logo

Michigan League     Nebraska League


This live training event was recorded on February 23, 2021.

Essential Teller Issues zeroes in on six modules that remind the teller how important their job is, how significant their actions are, and how customers should be interacted with. This teller training program is information-packed and attention-grabbing! Tellers will leave this workshop with a renewed commitment to excel on the job. Every attendee will also get a copy of a comprehensive training manual that doubles as a guide for the workplace.


  • Develop professional maturity
  • Best practices for following procedures
  • Robbery preparedness
  • Error-free transactions
  • Spotting schemes and scams
  • Build extraordinary customer service skills
  • Effective communication and conversation starters
  • Master cross-selling
  • Perfect balancing techniques

Vicki Kraai
Vicki Kraai
Owner of VK Solutions

Event Time
Morning Session 9:00 a.m. - 11:00 a.m. CST / 10:00 a.m. - 12:00 p.m. EST
Lunch Break 11:00 a.m. - 12:00 p.m. CST / 12:00 p.m. - 1:00 p.m. EST
Afternoon Session 12:00 p.m. - 3:00 p.m. CST / 1:00 p.m. - 4:00 p.m. EST

$249 per person


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