FiCEP Certification




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2024 FiCEP Registration

The Southeastern Credit Union Foundation (SECUF) has partnered with America's Credit Unions and CU Difference to offer an exceptional financial counseling training program for credit union staff and volunteers. The program, called the Enhanced Financial Counseling Certification Program (FiCEP), combines self-study with instructor-led webinars and networking opportunities. Thanks to the generous support of our donors and sponsors, we can offer this enhanced FiCEP program at a lower cost.

Participants who successfully complete the program and exam earn the prestigious Certified Credit Union Financial Counselor (CCUFC) designation. This certification demonstrates proficiency in critical financial counseling skills and concepts, empowering participants to provide superior service to credit union members and guide them towards greater financial stability.

2024 FiCEP Important Dates

Registration Deadline: May 2, 2024
Orientation Webinar: June 6, 2024
Live Education Webinars: June 13 - September 19, 2024
(Every Other Thursday 3 - 4 p.m. EST)
Virtual Exam Date: TBA
Virtual Make-Up Exam Date: TBA
Financial Counselor Development Webinar: TBA

FiCEP
Registration

FiCEP
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Program Benefits

Credit unions that employ certified financial counselors have a distinct advantage in showcasing the credit union difference, expanding their product and service offerings, and attracting new members. The Enhanced FiCEP program is tailored for credit union staff who work in financial counseling, collections, loan departments, and other roles that involve supporting members in achieving better financial health. This program equips credit union staff with the skills to counsel members effectively, enabling them to improve their budgeting, savings, debt reduction, and future planning.

FiCEP Curriculum, Training, and Support

In addition to the America's Credit Unions FiCEP workbook, participants in the program can access excellent supplementary training from SECUF and CU Difference. These resources include live and recorded webinars, as well as personalized support for participants. The following resources are available to enhance the learning experience:

Live Orientation Webinar
Weekly Instructor-led Educational Webinars (both live and recorded for review)
Pre-recorded Review Webinar
Live Exam Prep Webinar
261 Practice Quiz Questions
Free PDF Version of the 6th Edition FiCEP book (printed books available for an additional charge)
Virtually proctored Exam
Financial Councelor Development Webinar
Access to an Online FiCEP Community: This community provides a platform for current and certified students to connect, share tips, ask questions, and contribute to a growing library of resource materials.
Invitations to Facilitated Online Peer Networking and Educational Meetings

By leveraging these resources, participants can deepen their understanding of financial counseling concepts and gain valuable insights from experienced professionals. The webinars and community platform also foster peer networking and collaboration, which can be invaluable for personal and professional growth.

Program Cost

Thanks to the generous support of our donors and sponsors, we can offer this enhanced FiCEP program at a lower cost. Registration fees cover various components, including FiCEP instructor, a PDF version of the 5th Edition FiCEP book, educational webinars, a development webinar, a group virtually proctored exam, and access to networking opportunities.

LSCU member credit unions can invest in this program for a maximum of $799 per participant, with the actual cost depending on the number of participants registered. Credit unions with assets under $100 million can use their SAS initiatives account, and Professional Development Grants may also be available to help cover the cost.

Here are the registration fees based on the number of participants:

Register 1-5 participants: $799 per person for members, $999 per person for non-members
Register 6-10 participants: $699 per person for members, $899 per person for non-members
Register 10+ participants: $649 per person for members, $849 per person for non-members

Each student can expect to spend an average of 30 minutes reading each chapter and 60 minutes participating in weekly webinars. Additional time is required to take practice quizzes and prepare for the 100-question proctored exam, which is a requirement for receiving the CCUFC (Certified Credit Union Financial Counselor) designation. The exam may take up to two hours to complete.

Recertification

2024 FiCEP Recertification Webinar Date TBA.

If you earned your Certified Financial Counselor designation three or more years ago, you are encouraged to complete continuing education to keep your certification. To recertify, America's Credit Unions has the following two options available:

Register to attend America's Credit Unions's eSchool, either live or recorded; or self-study by purchasing the latest book (pdf or printed). Books can be purchased through the SECUF at $399 and include:

PDF copy of the America's Credit Unions Financial Counseling Certification Program Update Book, 5th Edition
Invitation to the FiCEP Update/Recertification Webinar hosted by CU Difference.
Access to an Online FiCEP Community: Through this community current students as well as those already certified can connect, ask questions, share tips, and ideas as well as upload documents to contribute to the growing library of resource materials.
Invitation to a Financial Counselor Develoment Webinar.
Invitations to Facilitated Online Peer Networking and Educational Meetings

FiCEP Connect

Through this community current students as well as those already certified can connect, ask questions, share tips, and ideas as well as upload documents to contribute to the growing library of resource materials.

FiCEP Counselor
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