FiCEP Certification

Our Spring FiCEP group is now in session. Next FiCEP registration begins in May

*Past participants unable to complete their certification in 2020 must re-enroll due to the updates that CUNA has made on material and testing.

The LSCU and the Southeastern Credit Union Foundation (SECUF) partner with CUNA to offer the unique financial counseling training program for credit union staff, the enhanced Financial Counseling Certification Program (FiCEP). The program combines the affordability and convenience of a self-study program with the group hands-on learning and networking of an off-site CUNA School.

Participants have access to recorded webinars for each module to help them stay on track. Training sessions are held virtually or in person in Alabama, Florida and Georgia, providing hands-on training with experienced counselors, as well as the opportunity to network, share best practices and prepare for exams. Participants will be able to test online with a proctor in a virtual setting.

Individuals who successfully complete all eight modules and the exam earn their Certified Credit Union Financial Counselor (CCUFC) designation.

Click HERE to see our 2020 FiCEP graduates in Alabama, Florida and Georgia!


FiCEP Participant Portal



Financial Counselor Reporting


Program Benefits

Proven financial counseling skills that become part of the credit union’s culture
Written for all staff so anyone can offer financial counseling during every member interaction
Certification that satisfies members’ needs as they continually look for the value of a credit union
Differentiates a credit union by having certified financial counselors on its team
Helps members transform the way they deal with money through real-world counseling
What's Included
Welcome letter email and video.
Modules 1-8 provided electronically (by PDF).
8 tutorial webinars (archived to recap and highlight each module).
A fill-in-the-blank study guide to accompany each webinar.
A Frequently Asked Questions (FAQ) document.
Tool kit which includes program implementation starter tips.
Invitation to private FiCEP facebook group for extra support.
Invitation to special review webinar and study session prior to exam.
Proctor for online exam.
Free registration to annual Financial Coach Collaboration online workshop.
Follow up email to include ways to use the FiCEP certification.

2021 FiCEP Dates

Spring Registration: January-March 15, 2021

Spring Orientation: March 2021

Financial Coach Collaboration Virtual Event: February 10, 2021

Spring Exam: Testing will be scheduled June-July 2021

Fall Registration: May-August 15, 2021

Fall Orientation: August 2021

Recertification Sessions: April & September 2021


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