Education

Virtual Supervisor Bootcamp

Virtual Supervisor Bootcamp

Registration Fee $399

Partnering with:
Association of Vermont Credit Unions      Nebraska Credit Union League

REGISTER NOW

Speaker

Vicki Kraai
Educator, Speaker, Consultant

Vicki’s 25+ years of financial services experience started at the family bank in rural Nebraska, serving as a teller and eventually becoming CEO. Her many years of banking include credit card lending experience where she was a member of the management team that launched the Cabela’s credit card program. She has a passion for developing people for success in the financial services industry. Attendee’s value Vicki’s highly engaging “been there, done that” approach to all facets of her training and speaking engagements.

Vicki shares her expertise and experience as a faculty member for State Bank Association Schools and the Graduate School of Banking in Madison, WI. Vicki was named the new CEO of InterAction Training in 2020.

Vicki

Program Description

You don’t master the art of supervision through luck; you master it with training, experience, self-learning, and applying best practices. As a supervisor, you must have the attitude, aptitude, skill set, confidence, persistence, and commitment to excel in this multi-tasking, challenging role. This two-day supervisor training will help take your expertise to a new level as you learn how to collaborate and coach your employees to excel on the job.

Explore the coaching and leadership skills that lay out your plan for success as a highly effective supervisor in this results-oriented workshop!

Whether new or seasoned supervisors, attendees find this experiential supervisor training invigorating, motivating and applicable to managing and supervising others. You will learn how to manage crucial conversations and challenging situations. You will practice a coaching approach that encourages your staff to be engaged and accountable.

Agenda

Two Day School (Same Schedule Each Day)

Morning Session: 9:00 a.m. - 11:00 a.m. CST
Break: 11:00 a.m. - 12:00 p.m. CST
Afternoon Session: 12:00 p.m. - 2:00 p.m. CST

Program Highlights

Understanding Yourself and Others

Recognizing left brain/right brain dominance
Acknowledging the influence of ego on thinking and behaving
Identifying the "top ten" supervisor challenges
Assessing your supervisor effectiveness

Excelling at Leading, Supervising & Coaching

Transitioning roles: peer to supervisor
Managing professional maturity
Teaching the art of self-evaluation and accountability
Practicing one-on-one coaching

Handling Confident and Courageous Conversations

Addressing the obstacles to effective communication
Asking developmental questions using the WDEP system
Preparing for giving and receiving feedback
Reengaging the disengaged employee

Build an Effective Team

Exploring the connection between vulnerability and trust
Developing delegation skills
Generating ideas to empower and motivate the team
Becoming "The Ideal Team Player" - Patrick Lencioni

Sharing Best Practices

Hiring
On-Boarding
Training
Conducting performance reviews

Other topics suggested by participants will also be covered throughout the program.

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