Southeast Credit Union Conference & Expo

Health & Safety Protocols

Public Health Policies and Protocols*
Southeast Credit Union Conference & Expo (SCUCE)
June 16-18, 2021, Hilton Bonnet Creek, Orlando, FL

*As of 3/16/2021


Safety is of the utmost importance at the Southeast Credit Union Conference & Expo (SCUCE). To that end, the League of Southeastern Credit Unions & Affiliates and the management of Hilton Bonnet Creek are taking pro-active steps to ensure your health and safety and minimize exposure to the COVID-19 virus during the Southeastern Credit Union Conference & Expo (SCUCE) for all participants. LSCU & Affiliates reserves the right to revise these policies and protocols at any time upon reasonable notice to meeting participants and to prohibit participation by any meeting participants that fail to comply with these policies and procedures.


Counters, laptops, printers, tables, chairs, handrails, doorknobs, bathroom sinks, toilets and other furniture/equipment/areas with high traffic will be wiped down with antiviral and antibacterial agents frequently throughout the day by the hotel throughout the meeting space.
In accordance with both Orange County, FL regulations and the policy of the Hilton Bonnet Creek, participants are always required to wear a mask when on hotel property and outside of individual sleeping rooms, except to eat and drink.
The event will be conducted under a “no hugs, no handshaking” and minimum physical distance policy throughout the meeting area, including common areas, exhibit hall, meeting rooms and at social/meal functions.
Signage to encourage pandemic-aware behavior will be posted throughout the meeting area.


Do not attend if you have tested positive for the COVID-19 virus within 14 days of the event or have been notified that you have been exposed to someone with the COVID-19 virus within 14 days of the event.
Provide emergency contact information to LSCU & Affiliates during your registration process.
Consider whether you may fall into one of the "higher risk" categories identified by public health officials before registering for the event.
Do not travel if you are ill or not feeling well.


LSCU & Affiliates staff at the SCUCE Welcome Center will be required to wear face masks when interacting with participants.


Wider aisles between booth rows to ensure each attendee can maintain proper physical distance.
One-way aisles to manage flow of traffic in a clockwise direction.
The exhibit hall will be thoroughly cleaned before it opens and after each event with anti-bacterial cleaning products and electrostatic misting. High touch areas will be cleaned ongoing.
Hand sanitizer stations on each aisle of the exhibit hall and also in the area where food and drinks will be served.
Rather than having 3-foot sides to booths, there will be pipe and drape 8 feet high to encapsulate the booth for additional protection.
There will be queue lines with 6-foot distancing to control the flow of attendees into the exhibit hall.
Booth size is increased to 10x10 to allow for more spacing of exhibitors within the booth.


Chairs in meeting rooms will be set to allow for proper physical distancing.
Hotel staff will wipe down all high-touch/high-traffic areas frequently throughout the day.


All food service will be either pre-packaged or served by hotel staff.
Coffee and drink stations will be staffed with attendant, will be modified for self-service or may have single-use gloves provided.
Seating at round tables during meals will be reduced for social distancing.
Handwashing/sanitizing stations will be placed in all rooms where food is served.


The hotel has re-trained the entire hotel staff on proper cleaning/disinfecting procedures, personal behavior, and use of personal protective equipment (PPE).
Hand sanitizer is provided at multiple locations in the hotel, including throughout the meeting areas.
Queue spacing marks have been placed at all bars, restaurants, and retail locations to identify and encourage appropriate social distancing.
The hotel has implemented an aggressive cleaning/disinfecting schedule for all public and "high touch" areas as well as guest rooms.
Social distancing procedures have been implemented throughout the Hilton Bonnet Creek Hotel.
Restaurants and other public areas have reduced their maximum capacities to allow for appropriate distancing based on state and local ordinances.


Should you become ill during the event, please immediately advise the Duty of Care Officer, by calling, 703-623-7304 and self-isolate.
Click here for local testing sites, urgent care centers, pharmacies, ambulance or hospital contacts.

Please practice good hygiene by washing your hands frequently or using sanitizing stations which will be located throughout the hotel and meeting space. We will continue to work with the hotel and local jurisdictions and will make modifications to ensure the health and well-being of all attendees.

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